# asana rules don't appear to be working this week **URL:** \ **Category:** Closed\ **Created:** [16 March 2022 18:30 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669 "2022-03-16T18:30:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![anon66252134](https://luna1.co/8d76cd.png) [@anon66252134](https://forum.asana.com/u/anon66252134)\ **Post date:** [16 March 2022 18:30 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/1 "2022-03-16T18:30:18Z")
Briefly describe (1-2 sentences) the Bug you’re experiencing: Our team has experienced, in the last few days, multiple tasks that aren’t moving within our My Tasks categories, despite having rules assigned to move them. Steps to reproduce: Browser version: Chrome Version 99.0.4844.51 (Official Build) (x86\_64) Upload screenshots below: ---
**Author:** ![Bastien\_Siebman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/bastien_siebman/32/172354_2.png) [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\ **Post date:** [17 March 2022 07:45 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/2 "2022-03-17T07:45:49Z")
Can you show a screenshot of those rules? @Rebecca_McGrath@Emily_Roman funny enough, someone on the forum was having the same kind of trouble and we discarded it as them not using Asana properly… ---
**Author:** ![anon66252134](https://luna1.co/8d76cd.png) [@anon66252134](https://forum.asana.com/u/anon66252134)\ **Post date:** [17 March 2022 16:08 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/3 "2022-03-17T16:08:57Z")
Sure - ![Screen Shot 2022-03-17 at 12.06.44 PM](https://us1.discourse-cdn.com/asana/original/3X/3/0/304d3ada0fceb6383877247edcedd1b99d8e5809.png) I haven’t made any changes to the rules since I set them up a few months ago, and they were functioning fine until this week, when it’s caused issues for multiple people on our team (all w/ the same rule set ups). ---
**Author:** ![Bastien\_Siebman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/bastien_siebman/32/172354_2.png) [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\ **Post date:** [18 March 2022 07:24 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/4 "2022-03-18T07:24:58Z")
Sounds like a bug to me then, you might be correct! ---
**Author:** ![anon66252134](https://luna1.co/8d76cd.png) [@anon66252134](https://forum.asana.com/u/anon66252134)\ **Post date:** [18 March 2022 16:55 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/5 "2022-03-18T16:55:37Z")
Ok, is there anything else I need to do to submit a support request then? My attempts to do so led me to this forum. ---
**Author:** ![Bastien\_Siebman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/bastien_siebman/32/172354_2.png) [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\ **Post date:** [20 March 2022 08:17 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/6 "2022-03-20T08:17:28Z")
I believe no, but you could reach out to support to discuss your specific issue. @Emily_Roman@Rebecca_McGrath any suggestion? ---
**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\ **Post date:** [21 March 2022 09:36 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/7 "2022-03-21T09:36:10Z")
Hi @anon66252134, thanks for flagging this! As Bastien mentioned, I suggest reaching out to our Support team so that they can look into your Rule set up further. You can reach them by following these steps: > [@How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774): > > You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage. This method allows us to collect more information about your issue and effectively place your ticket with the team best equipped to assist you. To create a support ticket: Visit the [Help Center homepage](https://help.asana.com/s/). Click the chat icon in the bottom-right corner to open the Asana Support chatbot. Briefly describe your issue in the chat window. If the sugg… I hope this helps! ---
**Author:** ![anon66252134](https://luna1.co/8d76cd.png) [@anon66252134](https://forum.asana.com/u/anon66252134)\ **Post date:** [21 March 2022 19:15 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/8 "2022-03-21T19:15:25Z")
Thank you! ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [7 April 2022 11:15 UTC](https://forum.asana.com/t/asana-rules-dont-appear-to-be-working-this-week/157669/9 "2022-04-07T11:15:47Z")
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