Welcome to the Forum @Lisa_Pepin and thank you for reaching out!
Sorry to hear you are experiencing this issue! In this case I would highly encourage you to reach out to our Support Team, who will take a closer look into this for you and assist you further. To contact them you just need to follow these steps: How do I contact Support
When you do, please make sure to specify which of your spaces is experiencing this issue and to provide as much information as you can.
It will be super helpful if you could also record a screencast to help them visualize the behaviour you are getting. Loom is a great app for video screencasts: https://www.useloom.com/
In your video screencast, we recommend that you use a Chrome Incognito window and have your Javascript console open:
Try to include the entire browser window, including URL bar, in the video screencast.
I hope this gets resolved soon Lisa! Please let me know if there is anything else I can help you with!