# Asana outlook (desktop) add-in not working **URL:** \ **Category:** Closed\ **Tags:** extensions\ **Created:** [19 May 2022 14:49 UTC](https://forum.asana.com/t/asana-outlook-desktop-add-in-not-working/165537 "2022-05-19T14:49:02Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\ **Post date:** [20 May 2022 09:24 UTC](https://forum.asana.com/t/asana-outlook-desktop-add-in-not-working/165537/4 "2022-05-20T09:24:58Z")
Hi @Eric_Kimmet, thanks for flagging this. I suggest you reach out to our Support team who will be able to take a closer look at this for you. You can provide them the link to this thread so you don’t have to re-explain the issue you’re encountering! > [@How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774): > > You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage. This method allows us to collect more information about your issue and effectively place your ticket with the team best equipped to assist you. To create a support ticket: Visit the [Help Center homepage](https://help.asana.com/s/). Click the chat icon in the bottom-right corner to open the Asana Support chatbot. Briefly describe your issue in the chat window. If the sugg… --- _[View the full topic](https://forum.asana.com/t/asana-outlook-desktop-add-in-not-working/165537)._