Asana Gmail Add-on Sign In Error – Google Drive Unable to Open File

I have the Asana add-on installed for Gmail using the Chrome browser. When I open the Asana add-on and click Sign In, I receive an error message. I also tried Chrome’s Incognito window and encountered the same issue. I contacted Google Workspace support, and they recommended marking the Asana app as Trusted in the Admin Console and waiting 24 hours, which I did. However, the issue persists. Has anyone encountered this before? Any solutions would be greatly appreciated!

@Helen_Lavigne,

I haven’t heard anything recently that I recall either here or Slack like this.

Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry