Asana for Desktop in Citrix launching to blank screen or black screen no login page

[Rebecca_McGrath]

Hi @IT_Helpdesk, thanks for flagging this!

Unfortunately, I haven’t been able to reproduce this on my end.

In this case, I’d suggest reaching out to our Support team has they have access to additional tools that we don’t have here on the Community Team to be able to look into this further for you.

You can contact them by following the steps below:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]