# Asana + Dropbox upload automation malfunctional **URL:** \ **Category:** Closed\ **Tags:** productivity\ **Created:** [30 January 2024 16:36 UTC](https://forum.asana.com/t/asana-dropbox-upload-automation-malfunctional/684503 "2024-01-30T16:36:58Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Joshua\_Gist](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/joshua_gist/32/267712_2.png) [@Joshua\_Gist](https://forum.asana.com/u/Joshua_Gist)\ **Post date:** [30 January 2024 16:36 UTC](https://forum.asana.com/t/asana-dropbox-upload-automation-malfunctional/684503/1 "2024-01-30T16:36:58Z")
_Important note: To help us resolve your issue as quickly as possible, please ensure to fill out all the sections below. Do not share any private information such as email addresses or phone numbers - This is a public Forum!_ * * * **Briefly describe (1-2 sentences) the Bug you’re experiencing**: I am trying to automate upload of an attachment to a Dropbox folder, however no matter what folder I use, I get the error “Enter a valid dropbox folder URL” I have tried deauthorizing Dropbox, reauthorizing, adding to different projects, sharing the folder link in different ways (web vs app). I can successfully download attachments FROM dropbox, but no matter what I try, I cannot get this automation to recognize an uplaod folder. You can reproduce by following the example of the screenshot below I am using the application with a Premium subscription. ![image](https://us1.discourse-cdn.com/asana/original/3X/9/5/9513655eaa1246173bde83a70b1f813402ab1228.png) ---
**Author:** ![Andrea\_Mayer](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/andrea_mayer/32/39226_2.png) [@Andrea\_Mayer](https://forum.asana.com/u/Andrea_Mayer)\ **Post date:** [31 January 2024 07:35 UTC](https://forum.asana.com/t/asana-dropbox-upload-automation-malfunctional/684503/2 "2024-01-31T07:35:51Z")
Hello @Joshua_Gist another user has reported this yesterday [here](https://forum.asana.com/t/upload-dropbox-rule-broken/683515) Can you check this please? > [@Upload Dropbox Rule Broken](https://forum.asana.com/t/upload-dropbox-rule-broken/683515/2): > > are you using a personal Dropbox account or an organization/company Dropbox? > > I had this issue also in the start with a Dropbox team/company account. > > As a first step go to your Asana profile settings and completely remove Dropbox, [deauthorize the integration](https://asana.com/guide/help/fundamentals/settings#gl-apps). > > Then access the project again and reconnect Dropbox and set up the rule and add the Dropbox folder url. > > If it still does not work try it in another Asana project. In case you still experience issues then record a short video about how you connect it and [send it to Asana support](https://forum.asana.com/t/how-to-contact-our-support-team/87774) so they can look into this for you. Also have you ever had the flow running or you just started using it? ---
**Author:** ![Joshua\_Gist](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/joshua_gist/32/267712_2.png) [@Joshua\_Gist](https://forum.asana.com/u/Joshua_Gist)\ **Post date:** [1 February 2024 16:16 UTC](https://forum.asana.com/t/asana-dropbox-upload-automation-malfunctional/684503/3 "2024-02-01T16:16:54Z")
This was my first time attempting to use this flow, it has not run in the past. I did already deauthorize and re-authorize and test in other projects. I will send this issue to Asana support. Thanks! ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [18 February 2024 08:17 UTC](https://forum.asana.com/t/asana-dropbox-upload-automation-malfunctional/684503/4 "2024-02-18T08:17:16Z")
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