HI @Hanjun_Lee and thanks for reaching out!
It can sometimes take a little while for project to generate, especially if they’re heavy project, but they’re other external factors that can prevent project from duplicate from template (connexion drop for example). I’m curious, have you seen an orange banner at the top of your screen at any point? Do you have edit permissions on the template?
If the issue persist, I would recommend reaching out to our support team with the following info:
- URL of this thread
- URL of your template
- Screenshot of any message you may see
- Time of your last attempt to create a project from a template (make sure to mention your timezone too).
Hope this helps!