Asana Desktop + Dropbox Integration with 2 accounts

English Forum Tips and Tricks
1

I have 2 Dropbox accounts, a personal one and a company one.
My Asana account online can navigate between the two accounts seamlessly.
My Asana Desktop app cannot jump into my work Dropbox account to attach a file.

What happens on the Desktop app only is that:

  1. I click Attach >> Dropbox
  2. Dropbox integration window pops up and takes me to my personal account
  3. I use the switcher at the bottom left of the integration window to jump into my work account
  4. Dropbox says I need to sign in, so I click Sign in
  5. I get taken to a blank Dropbox login screen
2

Hi @Jason_Harp, thanks for reaching out!

In this case, I suggest reaching out to our Support team as they have access to additional tools that we don’t have here on the Community team to be able to look into this further for you.

You can reach our Support team by following these steps: How to contact our Support Team ✉

I hope this helps! :slight_smile:

3

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