domain names not reachable on IPv6

Briefly describe (1-2 sentences) the Bug you’re experiencing:

When forced to connect to an IPv6-only network without DNS64/NAT64 services, Asana hostnames are unreachable (they’re IPv4-only).

Steps to reproduce:

Connect to an IPv6-only network. Alternatively, connect to a dualstack network but disable IPv4 in network settings.

Browser version:


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Hi @Erik_Kline, welcome to the Asana Community Forum! I’m not sure if I fully understand your issue, could you please share more details? Are you having issues to access your Asana account?

I am able to access Asana from networks with IPv4 connectivity.

I am not able to access Asana from networks that are IPv6-only (and lack a transition mechanism like DNS64/NAT64).

Thanks for getting back to me, @Erik_Kline! In order to investigate this further, I recommend you to contact our support team: How to contact our Support Team ✉. When you contact them, please share any screenshot showing errors or the issue you are experiencing, this will be really helpful for them to investigate further.