Thank you for writing back Jon. I’m sorry to hear that none of the options has helped. Unfortunately, I can’t help you further via the Forum since we require information that can’t be shared publicly.
In order to investigate this issue further, please forward a screencast to our support team (screencast aren’t supported on the Forum). Loom is a great app for video screencasts: https://www.useloom.com/
Please have your Javascript console open in the screencast and try to include the entire browser window:
Also, please include the URL of this conversation in your message to the Support team so that you don’t have to repeat everything.
I apologize for the inconvenience and thanks for understanding!