Briefly describe (1-2 sentences) the Bug you’re experiencing: When I try to set up a Project and tap ‘Board’, it appears as a ‘List’ set-up instead of being able to add columns - this is only on the iPad app. This feature does work correctly on a laptop
Steps to reproduce:
I’m using an iPad Pro.
Go into Asana app.
Tap the button to start a new Project.
Name the Project and tap ‘Board’, then tap ‘Create’.
Browser version:
App version 7.13.0
Upload screenshots below:
Hi @Erica_Stephenson and thanks for the report!
I just tried to replicate the issue and was successfully able to create a project from the iOS app (I’m using version 7.13.0 too).
Before escalating this further, I just want to be sure it’s not a small glitch, could you try to close and quit the Asana app, re-open it and verify if you’re still able to reproduce?
Sorry for the trouble and thanks for taking the time to report the issue; I look forward to your reply!
Thank you for your reply! I close the app, and restarted the iPad itself as well. This issue is continuing to occur. Here are the screen shots that I took of the process. Maybe I am doing something wrong?
Hi @Erica_Stephenson, Naty here stepping in for my colleague! Thank you for taking the time to share the screenshots.
From what you shared, I can see that you are in the correct process to create a project with Board layout. I just need one more step to be completely sure.
Could you please give a name to the task and create it? Could you also share with us how it looks like after you created the task?
Looking forward to your reply!
Hi @Erica_Stephenson 
and sorry for the trouble uploading your screenshot!
When creating a task (like you did here) could you add a title and click on create? (See screenshot below as an example)
Once the task is created, your Board project should look like this:
If that’s not the case, can you please send me a screenshot of what you’re seeing after creating a task?
I look forward to your reply Erica!
Since we haven’t heard back from you, I’m closing this bug, please let us know if you’re still running into trouble and need some help!
Have a great day!
Hello,
I have been waiting on a reply from you all. The issue has not been resolved. Here is my last reply:
“Thank you for your reply! So, I found that after creating the project in board format, then adding a ‘task’, and then closing out of the project and opening a different project and then immediately closing it, and then opening the newly created project again, it shows up with predetermined columns (To Do, etc). Here are screen shots to explain.”
I am afraid to send screen shots again because when I did last time your system flagged my response as spam due to it having multiple screen shots in it. To make a long story short, the issue is semi-resolved, but I still have several additional steps than I had previously to open a Project Board. The pre-determined columns only show up once I close the board once a task is created, open another project board and close it, and then open the newly created board. Please advise.
Erica
Thanks for the follow-up @Erica_Stephenson.
If you’re not comfortable sharing screenshots here, I would advise contacting our support team directly. You can give them the URL of this thread so you don’t have to re-explain everything, and provide your latest screenshot more easily!
If you have the possibility to record a screencast illustrating the issue, it would be super useful too, as we haven’t been able to reproduce on our end.
Again, sincere apologies for all the trouble here!
