Sorry for the trouble here. Let’s see if we can work on this together.
I suspect that the request might have been already accepted or denied by a team member reason why you are not seeing it on the web version and why nothing is happening on your mobile app.
Can you please confirm if this user has already been approved/denied by someone else?
Can you also confirm if anything happens when tapping on the X option?
Thank you Jonathan! Looking forward to your reply!
Honestly I don’t remember anyone trying to be accepted into the team who didn’t get accepted. I did add one team member successfully. Also removed two members who left the company recently. But this banner is showing under my personal section of Asana. Which makes it more weird.
Hi @jtown and sincere apologies for the delay in getting back to you. If this issue still persists, I would encourage to contact our Support Team, who will be able to take a closer look into your account and assist you further with this issue.