Hey,
Our app has been stuck in review for months now. Is there a developer relations email or otherwise we can use to contact to understand what is happening?
Hey,
Our app has been stuck in review for months now. Is there a developer relations email or otherwise we can use to contact to understand what is happening?
Welcome to the forum @Mathias_Mikkelsen !
I’m not aware of this if you are not a Partner, but I’m guessing the @Forum-team can connect you with the right people.
(FYI: I’ve moved your post to English Forum > App Integrations)
Thank you – much appreciated.
Actually English Forum > Developers & API would be the best place for this post.
cc: @Mikhail_Melikhov @dbrdak can you help follow up perhaps?
Hey, @Mathias_Mikkelsen , I believe this was reviewed via a support case yesterday, with an understanding that keeping the app unpublished was previously aligned with your team’s plans.
If I’m mixing it up with another app, please either submit a support case or simply DM me with the app ID and a contact email, and I’ll be happy to look into it and help get things unblocked.
Thank you for the response! No, that is correct. Same app. We’re still waiting on getting what we want updated, so it you can check that would be great.
Thanks for confirming @Mathias_Mikkelsen , we’ll follow up with the next steps via the support case.