# Android app not syncing large set of tasks or data offline **URL:** \ **Category:** Closed\ **Created:** [19 July 2018 11:29 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561 "2018-07-19T11:29:22Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Alona\_M](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/alona_m/32/20182_2.png) [@Alona\_M](https://forum.asana.com/u/Alona_M)\ **Post date:** [19 July 2018 11:29 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/1 "2018-07-19T11:29:22Z")
During last.month Android app not syncing offline activities I have gray strip even wheti am online ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [19 July 2018 16:31 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/2 "2018-07-19T16:31:34Z")
Hi @Alona_M! Can you try reinstalling the app and let us know if the issue persists? Ps: I have just moved your post to the correct category (#tipsandtricks); hope that’s ok! 🙂 ---
**Author:** ![Hugh\_Breckenridge](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/hugh_breckenridge/32/21808_2.png) [@Hugh\_Breckenridge](https://forum.asana.com/u/Hugh_Breckenridge)\ **Post date:** [31 August 2018 16:00 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/3 "2018-08-31T16:00:27Z")
We are also having this issue. i have a team member using android and his app is not syncing even when connected to to wifi. we have deleted the app and reistalled but it keeps having sync issues. anyone else have these issues or have some tips? ---
**Author:** ![Hugh\_Breckenridge](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/hugh_breckenridge/32/21808_2.png) [@Hugh\_Breckenridge](https://forum.asana.com/u/Hugh_Breckenridge)\ **Post date:** [31 August 2018 16:01 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/4 "2018-08-31T16:01:26Z")
@Marie any other solutions? ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [31 August 2018 16:04 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/5 "2018-08-31T16:04:44Z")
Thanks for the follow-up @Hugh_Breckenridge! In order for me to escalate the issue to our engineers, could you please confirm what version of Android your team member is running? Could you also let me know what version of the Asana app they are using? Many thanks! ---
**Author:** ![Alona\_M](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/alona_m/32/20182_2.png) [@Alona\_M](https://forum.asana.com/u/Alona_M)\ **Post date:** [2 September 2018 08:22 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/6 "2018-09-02T08:22:53Z")
i reinstalled 2 days ago now it is ok ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [3 September 2018 08:25 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/7 "2018-09-03T08:25:43Z")
Great news, thanks for keeping me posted @Alona_M! Have a great Monday 🙂 ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [3 September 2018 10:16 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/8 "2018-09-03T10:16:28Z")
@Hugh_Breckenridge looking forward to your reply! ---
**Author:** ![Danilo](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/danilo/32/21949_2.png) [@Danilo](https://forum.asana.com/u/Danilo)\ **Post date:** [5 September 2018 07:07 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/9 "2018-09-05T07:07:51Z")
Will i still have the pending task from my smartphone after deinstallation? Or will they be deleted after reinstalling? And everything is lost what i have created? ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [5 September 2018 08:43 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/10 "2018-09-05T08:43:03Z")
Hi @Danilo, if tasks you’ve created from your mobile haven’t synced, I’m afraid they will be lost. Have you checked if these tasks are available on your account from the web version? it might just be a small glitch with your mobile app? ---
**Author:** ![Christian38](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/christian38/32/180060_2.png) [@Christian38](https://forum.asana.com/u/Christian38)\ **Post date:** [3 September 2024 07:00 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/11 "2024-09-03T07:00:03Z")
I just had the same. I was in Airplane mode on my phone - created a lot of new tasks because of ideas and when I wanted to check them the next day they were all gone. Ive already reinstalled the app but the same issue persists: when I save new tasks in offline mode the wont get added to the app. If I do this on my other phone it works. Let me know what I can do - I just lost a lot of good ideas. ---
**Author:** ![Vanessa\_N](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/vanessa_n/32/284022_2.png) [@Vanessa\_N](https://forum.asana.com/u/Vanessa_N)\ **Post date:** [3 September 2024 08:36 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561/12 "2024-09-03T08:36:10Z")
Hi @Christian38, welcome to our Community Forum, and sorry to hear that you are running into issues with the Android app. The issue in this thread is from six years ago, so even though it seems similar, it’s probably unrelated to what you’re experiencing now. We’re not aware of any current syncing bug with the Android app. Could you check if your device is running Android 9 or higher? That’s the [minimum requirement for the app.](https://play.google.com/store/apps/details?id=com.asana.app&hl=en_IE) If your device meets the requirement and you’re still having issues, it’s best to [reach out to our Support team](https://forum.asana.com/t/how-to-contact-our-support-team/87774). They have the necessary tools to investigate further for you. I hope this helps!