AI Teammate not reading Google Drive or Asana Pages / logic unavailable

[Sarah_Yeung]

Hello party goblins !

As one of mannnny digging their hands into AI Teammates with the recent release of free pull requests, I wanted to ask if anybody else experienced having issues with directing their Teammate to Google Drive/Asana Pages for their skill reference?

Setup: AI Teammate “Project Health Auditor” with a custom skill “Project Hygiene Audit.” Skill conventions doc attached first as a Google Drive link (public, “anyone with the link”), then as an Asana Page. Google Drive app connected at both the teammate level and skill level with “always allow” read access.

Observation across 9 audits: The agent consistently activates the skill correctly (confirmed in agent logic: “Activated skill: Project Hygiene Audit”) but the skill attachment read fails silently in every run. Evidence: the agent’s own Not Assessed section states “rubric was unavailable” or “no required field policy was available” in all 9 runs. The agent falls back to general PM knowledge for scoring thresholds and output format.

Key question for the forum:

1. Is there a known issue with AI Teammate skill attachment reads for Google Drive links? The agent attempts the read (asset ID visible in logic) but the read fails.
2. Does the same limitation apply to Asana Pages attached to skills? Audit #9 used an Asana Page — the skill activated correctly but the page content was also not read.
3. Is there a configuration step beyond connecting the Google Drive app and setting file permissions to “anyone with the link” that enables skill attachment reads?

What IS working reliably: Behavior tab instructions (short text in the Instructions field) are read and followed consistently across all 9 audits. Skill trigger phrase routing works correctly. Task data retrieval, dependency identification, and milestone flagging are accurate.

Curious to hear from the forum!

Second observation: I believe I’ve seen demos of the Teammate having transparent logic. I’m able to open a new pop up to see the live logic when the Teammate is working in progress but when the action is complete, there is no visible way to find the logic sequence through the Task “All activities” tab in the comments. This is how I’d troubleshoot AI Studio rules but it doesn’t seem to be available for Teammates. Has anyone else found this? Screenshots below

[Iren_Vilaniso]

Hi @Sarah_Yeung, thanks for laying this out so clearly. I work at Asana and I’ve seen a couple reports like this.

A few quick notes and things to try:

1. Reconnect Google Drive on both the teammate and the specific skill and set to Always allow again. I’ve seen a fresh re-auth clear odd read failures.
2. Try swapping the external link for inline text temporarily: paste the key rubric sections directly into the skill’s instructions.
3. Reach out to Support and include a short screen recording plus the teammate name, the run’s task URL, and the exact doc URL you’re trying to read. They can try to pull logs and investigate: Asana Help Center

Hope this helps. Thank you!

[Sarah_Yeung]

Hi @Iren_Vilaniso thanks for the feedback!

I went back in to test the following:

• Reconnected Google Drive on both teammate and skill level and the skill activates but fails to read the details and falls back to general PM knowledge still. Question: I noticed the UI for the skill edit screen has been updated , can you confirm where on the skill edit page do we link a URL for a google doc or an Asana page? Is the resource field still supported here, or has it moved elsewhere? (Image below)
  

  

• Inline text: workaround to paste scoring rubric in the Behaviour tab works

Could you also advise if it’s been a recurring issue for teammate logic to not be available in the comment history for troubleshooting?

I’ll also reach out to Support with these details but wanted to close the loop here !

[Sarah_Yeung]

@Iren_Vilaniso , wanted to share the outcome of my Asana Support ticket :

It appears there is no confirmation of whether I would get feedback on the outcome of this internal review of the issues , nor is there a reference ID for the conversation.

Could you advise what the best way is for me to receive an update from Asana Support? Thank you!