Add attachment from computer pop up not working


Is anyone else having issues getting the pop up to appear when attaching files from computer? It works on everyone’s computer except for my colleague. When she clicks on the button, nothing happens. It could be a simple computer issue but thought I would check here first before getting our IT guys involved.


Hi Jacqueline! This is an attachments bug we’re aware of. We’re sorry for the inconvenience and we’ll have a solution as soon as possible.

For issues like these, when in doubt I recommend experimenting with multiple browsers, an incognito window, or clearing cache. That can often provide a quick fix.