Yesterday, one of my team members accidentally deleted a task with a bunch of subtasks associated with it. When I look in the deleted items, it is not in there. I found an email notification with the task and when I click on it, it just takes me to Asana. Is there any way to retrieve it? They said they did not permanently delete it.
Hi @bethany.lockerbie and welcome to the Forum
If the task doesn’t show up in the “Deleted Items” section, it has most likely been “permanently deleted” (https://asana.com/guide/help/tasks/actions#gl-undelete-task) But no worries at all, our support team should be able to help you recover them!
Hope this helps Bethany!