About Dashboard deprecation


#42

I’ve read through most of these comments but still don’t feel I have a nice clear concise answer to my burning issue with the retiring of dashboards.

We routinely have meetings where we go through my dashboard and the most recent PROGRESS update is read aloud to the group. This has been an invaluable time saver for our process.

Will there no longer be a single place where all these “progress” text blocks are centrally located? I see lots of fancy pages with colored dots and ‘progress’ bars and all these things but quite frankly that doesn’t actually do anything useful for my team. Knowing that 5 out of 7 items listed in a project are complete doesn’t give an accurate snapshot of the status of a project. We need to have the option of a block of text updating the current situation. Will we no longer have this?

Thank you.


#44

Agreed. New pricing tier for these new features is a large jump. From $10 to $20 a user per month is insane.


#46

@Richard_Uruchurtu, Yes. :thinking: They can depreciate the dashboard but keep the Google Sheet integration available.


#47

How will that work since you add projects to the Google sheet via the dashboard?


#48

I would say they let me import all my projects, but that would be to much. They would need to filter it somehow. Maybe by only importing my starred projects. I can then filter it on my own after that.


#49

I am a generally very calm and roll-with-the-punches kind of person and absolutely understand companies needs to evolve and grow their product. I get that when offerings change there will be things that people don’t like (and sometimes that thing will simply be change). We experience that in our workplace all the time and it’s just part of business and life.

That said, I think the Asana team absolutely needs to hear how not-at-all-minor-or-insignificant these changes are going to be to peoples work flows. I mean this constructively but think there’s also value in sharing just how frustrated we are. It makes me wonder if the team at Asana truly understands the ways people are using their platform.

Until yesterday my biggest complaint about the Asana experience was, without any doubt, that the dashboards only showed a truncated view of the most recent STATUS UPDATE text block. (Timeline also needs significant growth but we’ve always chalked that up to an ongoing evolution that will eventually get there). Project overview options need to be more robust and deeply customizable. All companies need to be able to see all our project statuses in one place, and because of the hyper complicated nature of many projects often the only truly accurate way to present a project’s current position is with the STATUS UPDATE texts. My team absolutely needs a place to view those all on a single page.

I have dug more into these Portfolio pages (which apparently we won’t have as a small business using Professional plan?) and while they don’t even seem to provide this functionality they at least put all this information a click or two away.

What am I missing? Will this simply not be an option in Asana and we’ll be required to visit each individual page and open the status report during our weekly meetings? If so then Asanas usefulness is taking a significant hit in value for our workflow.

I honestly don’t understand and feel that I must be being dense and simply not understanding something. It seems like the most obvious, necessary, baseline expectation that a project management platform would include (in all versions of its offering) a tool that allows overview of all active projects. I am legitimately flummoxed.

I loathe that I’m finding myself being the guy putting this out there because it always seems so petty (but I get it now) - We’ve gone from 95% satisfied with Asana to starting to consider alternatives.

Can someone please provide me some clarity on what the thinking and justifications are here? In what line of thought was the conclusion reached that only enterprise customers would need to have access to total project overview and even then - wouldn’t need to see the most recent status updates at the front of their UX?

I’m open to be wrong about my assessment of the trajectory here. I hope I am. But either way I hope the Asana team is taking the opportunity to sit down and discuss either the value-impact their changes are bringing their customers or their messaging about this value because one of the following is absolutely true:

A. The changes being implemented are a significant value reduction for their customers and represent a misunderstanding of what those customers need

or

B. The changes do provide that value still but that has not yet been effectively communicated.

Thanks for your time. Wish my words were able to be more positive. Asana-crew your work has helped my business achieve great process strength and elevated success - I really look forward to seeing how you continue to do so. Thanks for all your efforts.


#50

Dashboards are discontinuing from 1 Dec. While they are replaced by Portfolios, I hear Portfolios will only be available in a new pricing tier called Business (and Enterprice), which is rumoured to cost DOUBLE the Premium plan price. Does anybody else think that is unfair? Either you are forced to pay double or you lose a feature that you have been paying for without a discount on the Premium price?


#51

Thanks for reaching out @Jonathan_Chapman and my apologies for all the confusion here.

We already have a thread on this topic, so I’ve gone ahead and moved your post into this main thread. If you haven’t had a chance to, I’d recommend taking a look at this post in particular. On my end, I’ll soon update this thread with more precise information!


#52

Some suggestions about these changes.

  • When you are going to make a change, especially one that effects functionality, UI, and your customers’ costs, tell your customers everything ahead of time. Don’t make them investigate on their own.
  • Consider providing Premium customers 1 Portfolio and higher tier customers unlimited Portfolios with additional functionality.
    • This would alleviate the frustration from paying customers that something is being taken away. 1 Portfolio is a much closer replacement to Dashboard than Homepage.
    • It would also lead to more customers getting pulled into the higher tier as they use Portfolio and find they want more from it.

#53

Not to be all typical-internet-commenter, but we’re using this Dashboard deprecation as a final push to move us off of Asana. Asana has always had a weakness in providing higher-level overview of the work going on, and this is a move in the wrong direction, handled poorly, and the missed opportunity of not providing a decent solution to the problem on now TWO new pages aimed at doing just that makes me think “they took their swing, and whiffed”.


#54

Dear Asana.
how bad can you manage existing paying customer retention. Removing home page in favour of a new feature that is now hidden behind a pay increase… well my company is simply not going to increase budgets just because Asana wants more…lets sit in front of my FD, “same functionality but more cost…” yep she is going to release the funds straight away……
(sarcasm)
I just gained a project, find Asana alternative…


#55

Leave the dashboard and offer the upgrade for those who want it, backwards compatibility and listen to the customers feedback…or accept the consequences, asana is not the only tool in the sea…


#56

We’re a small startup that has been using Asana to help us grow. For a small company to jump from free to Premium with a product involves a level of trust. Asana has been great in helping us onboard users and find innovative new ways to use their product. We trust(ed) Asana because they have consistently delivered value for their offering. So much so that we have built business processes around it. That being said, to deprecate a critical feature and replace it with a feature that requires a massive price increase has made us reconsider our relationship here. Asana can do what they want - it’s still a free country - but to create value around a feature that users depend on and then tell us that to continue using the tool (in the same way that we’ve become accustomed to) we will have to double our cost for every user is unethical. For us, Asana has made the tool that has been instrumental in our organizational growth cost prohibitive. The really awful part is that Portfolios isn’t even that big of an upgrade to what Dashboards already were.


#57

You got to be kidding!!! Today (so not 1 Dec, but 1 Nov?) Asana removed Dashboard and now I have to pay extra to make use of Portfolios??? I am very angry about this! We have a premium account. I can expect a managementtool to oversea our projects. Now you removed the only (limited) tool we had and asked to pay even more for a new managementtool. For me this is one step to far!

I expect a managementtool in premium, otherwise we will say goodbye to Asana!


#58

I think Dashboards are still in place until Dec. 1. Mine are still there.


#59

In my account where there was first in the menu ‘Dashboard’, I see since today ‘Portfolios’. When I click on it, I get: ‘Upgrade to Business’. Problably they rolled it out to a limited number of customers.


#60

Ah yes, you’re probably right… I’ve been on the community looking for the role out plan of Portfolios and haven’t seen much. Asana Together assets are also sparce… I’m wondering if the launch did not go as planned…


#61

@Mark_Nattress you’re correct, Dashboard will be available until December 1st. @Paul_Hoogeveen, to access your Dashboard, click on the 3 dots menu next to Portfolio to access your Dashboard.


#62

I wonder when I will get to preview Portfolios? I’m kinda excited :wink:
Phased roll out?


#63

Sit tight @Mark_Nattress, Portfolio will be fully rolled out very soon!