2 Asana accounts with the same email

English Forum Tips and Tricks
1

I created my Asana account and can access via Chrome - go/asana however I cannot see any of the projects or tasks. When I receive an task email and click on the link, my account opens and I can see all projects/tasks. Both accounts have the same email assigned to them. How do I delete the blank on without deleting everything else?

Thanks!

2

Lisa,

Make sure you are in your team project, not your personal project. Click the icon top right, and make sure personal projects is not ticked (see below)

image

1 Like
3

Hi @Lisa_Clark and welcome to the Forum :wave:t3:

@Joel_Ac solution will most likely solve your issue, keep us posted :slight_smile:

4

Solved. Appreciate the support and timely response!

1 Like
5

Great news @Lisa_Clark! Thanks for keeping us posted :slight_smile: