2 Asana accounts with the same email


#1

I created my Asana account and can access via Chrome - go/asana however I cannot see any of the projects or tasks. When I receive an task email and click on the link, my account opens and I can see all projects/tasks. Both accounts have the same email assigned to them. How do I delete the blank on without deleting everything else?

Thanks!


#2

Lisa,

Make sure you are in your team project, not your personal project. Click the icon top right, and make sure personal projects is not ticked (see below)

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#3

Hi @Lisa_Clark and welcome to the Forum :wave:t3:

@Joel_Ac solution will most likely solve your issue, keep us posted :slight_smile:


#4

Solved. Appreciate the support and timely response!


#5

Great news @Lisa_Clark! Thanks for keeping us posted :slight_smile: