# Latest

**URL:** https://forum.asana.com/latest.md

[Latest](https://forum.asana.com/latest.md) · [Categories](https://forum.asana.com/categories.md) · [Tags](https://forum.asana.com/tags.md)

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## [URGENT: Paid to upgrade for Oct 15 deadline, account glitched, 5 tickets open with no reply."](https://forum.asana.com/t/urgent-paid-to-upgrade-for-oct-15-deadline-account-glitched-5-tickets-open-with-no-reply/1158605)

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**Author:** [@Kate106](https://forum.asana.com/u/Kate106)\
**Replies:** 2\
**Last updated:** [14 October 2026 22:51 UTC](https://forum.asana.com/t/urgent-paid-to-upgrade-for-oct-15-deadline-account-glitched-5-tickets-open-with-no-reply/1158605 "2026-10-14T22:51:32Z")

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:police\_car\_light: Tomorrow is the deadling for nonprofits to upgrade (they canned the free nonprofit discount)..and applied and got approved but when i go to check out there is NO DISCOUNT. ive written to support over …

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## [Approved Nonprofit Discount Not Applying at Checkout - Ticket #10500112](https://forum.asana.com/t/approved-nonprofit-discount-not-applying-at-checkout-ticket-10500112/1157501)

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**Author:** [@MS\_Ag\_and\_Forestry\_M](https://forum.asana.com/u/MS_Ag_and_Forestry_M)\
**Replies:** 5\
**Last updated:** [14 October 2026 22:50 UTC](https://forum.asana.com/t/approved-nonprofit-discount-not-applying-at-checkout-ticket-10500112/1157501 "2026-10-14T22:50:01Z")

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Hi @Forum-team, I am trying to upgrade our organization to a 3-seat annual plan on Asana Starter. Our organization has already been fully approved for the 50% nonprofit discount through Goodstack. However, when I proce…

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## [Cannot access Help Centre](https://forum.asana.com/t/cannot-access-help-centre/1158613)

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**Author:** [@Michelle\_TCRF](https://forum.asana.com/u/Michelle_TCRF)\
**Replies:** 1\
**Last updated:** [14 October 2026 22:49 UTC](https://forum.asana.com/t/cannot-access-help-centre/1158613 "2026-10-14T22:49:05Z")

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We were approved for the nonprofit discount but it is not showing on the payment page. The chatbot directed me to the Help Centre, but when I click on it I get a “service not available” message. It has been like this for…

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## [Feature request: Ability to revise dates on multiple tasks at once](https://forum.asana.com/t/feature-request-ability-to-revise-dates-on-multiple-tasks-at-once/69911)

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**Author:** [@Lendon\_Ebbels](https://forum.asana.com/u/Lendon_Ebbels)\
**Replies:** 16\
**Last updated:** [14 October 2026 19:42 UTC](https://forum.asana.com/t/feature-request-ability-to-revise-dates-on-multiple-tasks-at-once/69911 "2026-10-14T19:42:14Z")

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I work in a job function and industry where tasks and projects are often cyclical, and I create new projects based on templates and past projects. I keep the dates so I retain the timing Just as you can select multiple …

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## [Bulk shift task due dates](https://forum.asana.com/t/bulk-shift-task-due-dates/1158536)

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**Author:** [@Bridgette\_Belcher](https://forum.asana.com/u/Bridgette_Belcher)\
**Replies:** 0\
**Last updated:** [14 October 2026 13:51 UTC](https://forum.asana.com/t/bulk-shift-task-due-dates/1158536 "2026-10-14T13:51:11Z")

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When we have a project plan and timeline that needs to shift (ex: starting a week later than expected, so everything needs to move out a week… or starting a month earlier than expected so everything needs to move forward…

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## [Sort subtasks in the list view by due date](https://forum.asana.com/t/sort-subtasks-in-the-list-view-by-due-date/72182)

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**Author:** [@Andreas\_Butz](https://forum.asana.com/u/Andreas_Butz)\
**Replies:** 56\
**Last updated:** [14 October 2026 17:36 UTC](https://forum.asana.com/t/sort-subtasks-in-the-list-view-by-due-date/72182 "2026-10-14T17:36:43Z")

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now i can see subtasks of a project in the list view, aka treeview. but i cannot sort them by due date?

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## [AI Teammates](https://forum.asana.com/t/ai-teammates/1150277)

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**Author:** [@Andrew\_Hoy\_Mades](https://forum.asana.com/u/Andrew_Hoy_Mades)\
**Replies:** 7\
**Last updated:** [14 October 2026 15:10 UTC](https://forum.asana.com/t/ai-teammates/1150277 "2026-10-14T15:10:54Z")

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Lodging a complaint regarding the new “AI Teammates” bar under the “Agents” side of the Asana app. NO ONE ASKED YOU FOR AI TEAMMATES. I find the AI bots that Asana creates to be more trouble than they are worth, and the…

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## [@Mentioning groups of users in comment, description, etc.](https://forum.asana.com/t/mentioning-groups-of-users-in-comment-description-etc/12885)

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**Author:** [@Anthony\_Berardi](https://forum.asana.com/u/Anthony_Berardi)\
**Replies:** 95\
**Last updated:** [14 October 2026 14:59 UTC](https://forum.asana.com/t/mentioning-groups-of-users-in-comment-description-etc/12885 "2026-10-14T14:59:12Z")

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Is there a way to tag multiple users in a comment update for a project, aside from individually tagging each person you want to reference? Ex. @ greg @ Mystie @ Tanner - Hey guys, please see the updated description! Ou…

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## [@Mention Custom Groups](https://forum.asana.com/t/mention-custom-groups/1158550)

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**Author:** [@dturney](https://forum.asana.com/u/dturney)\
**Replies:** 0\
**Last updated:** [14 October 2026 14:56 UTC](https://forum.asana.com/t/mention-custom-groups/1158550 "2026-10-14T14:56:09Z")

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It would be helpful if Asana let users create named groups of people and @mention the group in task comments or messages. That would notify everyone in the group without requiring the author to search for and mention eac…

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## [Add a "Run Now" trigger action for Automations/Rules](https://forum.asana.com/t/add-a-run-now-trigger-action-for-automations-rules/1158531)

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**Author:** [@Randy\_Boutin1](https://forum.asana.com/u/Randy_Boutin1)\
**Replies:** 1\
**Last updated:** [14 October 2026 14:48 UTC](https://forum.asana.com/t/add-a-run-now-trigger-action-for-automations-rules/1158531 "2026-10-14T14:48:13Z")

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There are occasions when I would like to force trigger an automation/rule to run. As example - when I’d like to force execute a scheduled task that operates on more than one task. Currently I have to edit the rule’s sche…

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## [Teams- How Asana is destroying itself and making my job terrible- is my company alone here?](https://forum.asana.com/t/teams-how-asana-is-destroying-itself-and-making-my-job-terrible-is-my-company-alone-here/1157826)

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**Author:** [@Blake\_Wright](https://forum.asana.com/u/Blake_Wright)\
**Replies:** 11\
**Last updated:** [14 October 2026 12:50 UTC](https://forum.asana.com/t/teams-how-asana-is-destroying-itself-and-making-my-job-terrible-is-my-company-alone-here/1157826 "2026-10-14T12:50:55Z")

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The Teams as of 10/4/26 was a functional way we tracked everything under a client, now it is garbage. Part of successful software, or any functioning, reliable system, is not overhauling it every few days to make it wor…

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## [API can't be used to update time tracking entries while using a Service Account](https://forum.asana.com/t/api-cant-be-used-to-update-time-tracking-entries-while-using-a-service-account/1152505)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 4\
**Last updated:** [14 October 2026 09:08 UTC](https://forum.asana.com/t/api-cant-be-used-to-update-time-tracking-entries-while-using-a-service-account/1152505 "2026-10-14T09:08:02Z")

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I am trying to update a time tracking entry “billable/not billable” flag, using a Service Account token, and the error is Time tracking entry's resource must be creator or creator's submitter. This feels like a bug, a …

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## [🗓️ Subtask Date Rollups: bring your parent dates up to date](https://forum.asana.com/t/subtask-date-rollups-bring-your-parent-dates-up-to-date/1157927)

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**Author:** [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Replies:** 4\
**Last updated:** [14 October 2026 09:02 UTC](https://forum.asana.com/t/subtask-date-rollups-bring-your-parent-dates-up-to-date/1157927 "2026-10-14T09:02:53Z")

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Hi Asana Community :waving\_hand: I’m so excited to share that Subtask Date Rollups are now live in Asana! :tada: If you’ve ever found yourself adding up subtask dates by hand to figure out when a parent task should star…

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## [タスクの詳細画面でのサブタスク表示の順番やフィルターを実装して欲しい](https://forum.asana.com/t/topic/312566)

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**Author:** [@Takeshi\_Yamazaki1](https://forum.asana.com/u/Takeshi_Yamazaki1)\
**Replies:** 7\
**Last updated:** [14 October 2026 07:57 UTC](https://forum.asana.com/t/topic/312566 "2026-10-14T07:57:13Z")

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タスクの詳細画面でサブタスクが一覧で表示されますが、基本的に作成順に並ぶだけで、標準では20行以上は表示されません。 まずは、サブタスクの完了／未完了でフィルターを実装して欲しいと思います。 また上下順を入れ替える降順昇順も必要と思っております。 （降順昇順はサブタスクじゃなくてタスク一覧でも欲しいです）

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## [Ability to work on all levels of subtask from List view](https://forum.asana.com/t/ability-to-work-on-all-levels-of-subtask-from-list-view/81902)

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**Author:** [@Alex\_Mueller](https://forum.asana.com/u/Alex_Mueller)\
**Replies:** 107\
**Last updated:** [14 October 2026 05:49 UTC](https://forum.asana.com/t/ability-to-work-on-all-levels-of-subtask-from-list-view/81902 "2026-10-14T05:49:33Z")

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I find that if I have more than a few subtasks and I’m doing some kind of initial work on each one, it’s a pain to go from one subtask to one of its siblings. You have to navigate to the parent task, scroll down to the …

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## [【開催報告】Asana東京コミュニティ㊗️2周年🎉「生成AIとAsanaをどう組み合わせる？〜はじめの一歩からClaude連携・最新AWMを語り合おう〜」イベントレポート](https://forum.asana.com/t/asana-2-ai-asana-claude-awm/1157432)

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**Author:** [@丹羽貴大NIWATakahiro](https://forum.asana.com/u/%E4%B8%B9%E7%BE%BD%E8%B2%B4%E5%A4%A7NIWATakahiro)\
**Replies:** 3\
**Last updated:** [14 October 2026 05:42 UTC](https://forum.asana.com/t/asana-2-ai-asana-claude-awm/1157432 "2026-10-14T05:42:24Z")

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こんにちは、Asana東京コミュニティです🗼 2026年9月30日（水）、Asana東京コミュニティの第10回イベント「【事例＆トーク】生成AIとAsanaをどう組み合わせる？〜はじめの一歩からClaude連携・最新AWMを語り合おう〜」が開催されました。イベント案内ページはこちら ご参加いただいた皆さん、ありがとうございました👏 プロ集合写真家にいい写真を撮っていただきました📸 そして今回で、2024年9月の第1回から数…

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## [Been trying to get ahold of someone in Asana to upgrade our plan- no luck](https://forum.asana.com/t/been-trying-to-get-ahold-of-someone-in-asana-to-upgrade-our-plan-no-luck/1158300)

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**Author:** [@cathy\_fab](https://forum.asana.com/u/cathy_fab)\
**Replies:** 4\
**Last updated:** [14 October 2026 03:15 UTC](https://forum.asana.com/t/been-trying-to-get-ahold-of-someone-in-asana-to-upgrade-our-plan-no-luck/1158300 "2026-10-14T03:15:37Z")

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We’re trying to upgrade our team’s plan and need help getting this completed as soon as possible. We’ve opened four support tickets, sent emails, and submitted the sales form, but haven’t been able to reach anyone. Coul…

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## [Highlight cards in client portal status updates missing custom task type support](https://forum.asana.com/t/highlight-cards-in-client-portal-status-updates-missing-custom-task-type-support/1158480)

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**Author:** [@Skyler](https://forum.asana.com/u/Skyler)\
**Replies:** 0\
**Last updated:** [14 October 2026 03:11 UTC](https://forum.asana.com/t/highlight-cards-in-client-portal-status-updates-missing-custom-task-type-support/1158480 "2026-10-14T03:11:28Z")

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We can write status-updates in Client Portals surface of the asana-client-management product to share with our clients just like we can write status updates in other areas of the product. This is great. However, the hig…

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## [Display parent task indicator and subtask indicators on tasks in Portal list](https://forum.asana.com/t/display-parent-task-indicator-and-subtask-indicators-on-tasks-in-portal-list/1158479)

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**Author:** [@Skyler](https://forum.asana.com/u/Skyler)\
**Replies:** 0\
**Last updated:** [14 October 2026 02:52 UTC](https://forum.asana.com/t/display-parent-task-indicator-and-subtask-indicators-on-tasks-in-portal-list/1158479 "2026-10-14T02:52:26Z")

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The client portal in the asana-client-management product has a list-view of tasks below the updates area. This is great. However, these tasks are missing features tasks have throughout the rest of Asana product surfaces: …

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## [Support filtering by custom task types in Client Portal timeline view](https://forum.asana.com/t/support-filtering-by-custom-task-types-in-client-portal-timeline-view/1158477)

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**Author:** [@Skyler](https://forum.asana.com/u/Skyler)\
**Replies:** 0\
**Last updated:** [14 October 2026 02:24 UTC](https://forum.asana.com/t/support-filtering-by-custom-task-types-in-client-portal-timeline-view/1158477 "2026-10-14T02:24:56Z")

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The client portal in the asana-client-management product has a timeline view that supports sorting-filtering. One of the available filters is Task type. However, there is no option to select a custom-task-types from the…

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## [How come when updating the project Status, some projects have the option to check off a box and select to not notify anyone about this update when posting a project Status and others don't?](https://forum.asana.com/t/how-come-when-updating-the-project-status-some-projects-have-the-option-to-check-off-a-box-and-select-to-not-notify-anyone-about-this-update-when-posting-a-project-status-and-others-dont/1158435)

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**Author:** [@Miozotty\_Diaz](https://forum.asana.com/u/Miozotty_Diaz)\
**Replies:** 1\
**Last updated:** [14 October 2026 01:23 UTC](https://forum.asana.com/t/how-come-when-updating-the-project-status-some-projects-have-the-option-to-check-off-a-box-and-select-to-not-notify-anyone-about-this-update-when-posting-a-project-status-and-others-dont/1158435 "2026-10-14T01:23:15Z")

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:police\_car\_light: Please note that you must select at least 1 Asana Product tag in the section about. Without it, you will not be able to move forward. Not sure what to select? Pick “agentic-work-management”. …

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## [Slow google workspace add-on](https://forum.asana.com/t/slow-google-workspace-add-on/1158466)

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**Author:** [@USER2012](https://forum.asana.com/u/USER2012)\
**Replies:** 3\
**Last updated:** [13 October 2026 22:34 UTC](https://forum.asana.com/t/slow-google-workspace-add-on/1158466 "2026-10-13T22:34:55Z")

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Have both the Chrome extension and the Workspace add-on. The add-on is incredibly slow and cumbersome. Are there plans to improve this? Especially adding a task to a project, why should you have to click through and hit…

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## [Automation in a Project](https://forum.asana.com/t/automation-in-a-project/1158459)

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**Author:** [@Ciara\_Sabud1](https://forum.asana.com/u/Ciara_Sabud1)\
**Replies:** 1\
**Last updated:** [13 October 2026 22:16 UTC](https://forum.asana.com/t/automation-in-a-project/1158459 "2026-10-13T22:16:36Z")

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In our Asana project, we have multiple sections (Capture, Assigned / One-off, Recurring, etc.). I set up an automation so that every time a task is added to the project, it’s automatically placed in the “Assigned / One-o…

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## [Display (and change) Project Status as Column on Portfolio View](https://forum.asana.com/t/display-and-change-project-status-as-column-on-portfolio-view/1157665)

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**Author:** [@Michael\_Smith16](https://forum.asana.com/u/Michael_Smith16)\
**Replies:** 5\
**Last updated:** [13 October 2026 22:12 UTC](https://forum.asana.com/t/display-and-change-project-status-as-column-on-portfolio-view/1157665 "2026-10-13T22:12:30Z")

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I’d like to see the status of all projects listed in a Portfolio view. And then be able to change the status of any displayed project with drop-down (like the other columns I display on Portfolio). Asana Community \> Pro…

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## [Allow project custom fields to inherit info from portfolio custom field](https://forum.asana.com/t/allow-project-custom-fields-to-inherit-info-from-portfolio-custom-field/1112619)

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**Author:** [@leferg](https://forum.asana.com/u/leferg)\
**Replies:** 6\
**Last updated:** [13 October 2026 22:01 UTC](https://forum.asana.com/t/allow-project-custom-fields-to-inherit-info-from-portfolio-custom-field/1112619 "2026-10-13T22:01:40Z")

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We have several custom fields that are used both at the portfolio and project level (ex. Customer, Brand, Pack Size) as this information is used for filtering, grouping, searching, dashboards, etc. It is cumbersome to ke…

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## [Bug: Advanced search for tasks in "No Project" is incorrect](https://forum.asana.com/t/bug-advanced-search-for-tasks-in-no-project-is-incorrect/1158287)

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**Author:** [@Skyler](https://forum.asana.com/u/Skyler)\
**Replies:** 1\
**Last updated:** [13 October 2026 21:38 UTC](https://forum.asana.com/t/bug-advanced-search-for-tasks-in-no-project-is-incorrect/1158287 "2026-10-13T21:38:33Z")

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Tasks created in the Client Portal, by default, do not belong to any project. For example: As you can see, this task is set to be Visible to the organization as well. So it should be discoverable via an Advanced Sear…

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## [New Automations: Default to "Asana" in Triggers & Actions](https://forum.asana.com/t/new-automations-default-to-asana-in-triggers-actions/1156656)

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**Author:** [@Lisa\_Husberg](https://forum.asana.com/u/Lisa_Husberg)\
**Replies:** 1\
**Last updated:** [13 October 2026 20:53 UTC](https://forum.asana.com/t/new-automations-default-to-asana-in-triggers-actions/1156656 "2026-10-13T20:53:35Z")

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The new rule builder has improved and expanded functionality (and may have complicated it for Asana newbies :wink: ), but it has greatly increased the number of clicks per step. What previously took 1 click now takes 3-4…

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## [Change Plus (+) Button Function to Provide Display Options for BOTH Custom Fields & Default Metadata Fields](https://forum.asana.com/t/change-plus-button-function-to-provide-display-options-for-both-custom-fields-default-metadata-fields/1158461)

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**Author:** [@Michael\_Smith16](https://forum.asana.com/u/Michael_Smith16)\
**Replies:** 0\
**Last updated:** [13 October 2026 20:38 UTC](https://forum.asana.com/t/change-plus-button-function-to-provide-display-options-for-both-custom-fields-default-metadata-fields/1158461 "2026-10-13T20:38:43Z")

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See here for background: Display (and change) Project Status as Column on Portfolio View - #4 by Larry\_Berger\_lpb In summary, I’m asking that when you click the plus (+) button to add a column on a Portfolio view that y…

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## [Allow rich text settings and links to transfer intact via variable in rule](https://forum.asana.com/t/allow-rich-text-settings-and-links-to-transfer-intact-via-variable-in-rule/1158443)

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**Author:** [@Leigh\_Flynn](https://forum.asana.com/u/Leigh_Flynn)\
**Replies:** 1\
**Last updated:** [13 October 2026 18:34 UTC](https://forum.asana.com/t/allow-rich-text-settings-and-links-to-transfer-intact-via-variable-in-rule/1158443 "2026-10-13T18:34:59Z")

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Rich text and links in custom fields is great, but it would be even better if the rich text settings could transfer along with the custom field values when referenced as a variable in automations. In our use case, as a …

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## [Ability to be a Division admin for 2 divisions](https://forum.asana.com/t/ability-to-be-a-division-admin-for-2-divisions/1158432)

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**Author:** [@Christopher\_Phillips](https://forum.asana.com/u/Christopher_Phillips)\
**Replies:** 0\
**Last updated:** [13 October 2026 17:32 UTC](https://forum.asana.com/t/ability-to-be-a-division-admin-for-2-divisions/1158432 "2026-10-13T17:32:10Z")

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Currently within an organization there are no nested divisions, there are instances where we have 2 different divisions that are administered by one person. However, it is not possible to be a division admin for 2 differ…

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