# Forum Leader tips

**URL:** https://forum.asana.com/c/forum-en/community-tips/tips-forumleaders/149.md?page=2

[Latest](https://forum.asana.com/latest.md) · [Categories](https://forum.asana.com/categories.md) · [Tags](https://forum.asana.com/tags.md)

**Page:** 3

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## [From Inbox Chaos to One Simple Asana Form: Our Central Ticketing System 🎟️](https://forum.asana.com/t/from-inbox-chaos-to-one-simple-asana-form-our-central-ticketing-system/1110990)

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**Author:** [@Esteban\_Giannini](https://forum.asana.com/u/Esteban_Giannini)\
**Replies:** 23\
**Last updated:** [9 March 2026 22:58 UTC](https://forum.asana.com/t/from-inbox-chaos-to-one-simple-asana-form-our-central-ticketing-system/1110990 "2026-03-09T22:58:06Z")

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Hi everyone, For our end-of-year countdown, I wanted to share the one workflow that quietly changed everything about how our teams handle internal requests. There is a quote often attributed to Leonardo da Vinci that b…

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## [💡 Automate Out-of-Office Coverage with Rules in Asana](https://forum.asana.com/t/automate-out-of-office-coverage-with-rules-in-asana/1103284)

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**Author:** [@Jeremy\_Long](https://forum.asana.com/u/Jeremy_Long)\
**Replies:** 7\
**Last updated:** [6 March 2026 23:44 UTC](https://forum.asana.com/t/automate-out-of-office-coverage-with-rules-in-asana/1103284 "2026-03-06T23:44:38Z")

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Ever get tasks assigned to you while you’re on vacation? Here’s a quick automation tip to make sure nothing slips through the cracks while you’re away! I want to be sure to credit @fitz2 for originally suggesting this r…

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## [How AI Studio Workflows are saving us hours in Asana ⏳](https://forum.asana.com/t/how-ai-studio-workflows-are-saving-us-hours-in-asana/1023279)

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**Author:** [@Arthur\_BEGOU](https://forum.asana.com/u/Arthur_BEGOU)\
**Replies:** 13\
**Last updated:** [3 March 2026 05:48 UTC](https://forum.asana.com/t/how-ai-studio-workflows-are-saving-us-hours-in-asana/1023279 "2026-03-03T05:48:30Z")

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Hi Asana users and AI enthusiasts :waving\_hand: At iDO, we’re a team of Asana consultants, and Asana is at the heart of everything we do. We rely on it to manage our meetings, streamline marketing efforts, content creat…

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## [Evaluate the cost of effort to automate a task](https://forum.asana.com/t/evaluate-the-cost-of-effort-to-automate-a-task/1128077)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 0\
**Last updated:** [27 February 2026 14:05 UTC](https://forum.asana.com/t/evaluate-the-cost-of-effort-to-automate-a-task/1128077 "2026-02-27T14:05:44Z")

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Every time I look at this image, my brain freezes. After a few attempt, I finally understood how to read it and it is useful! Step 1: identify a task you want to automate, how long this task takes and how often Step…

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## [Asana Tasks And Subtasks : What's The Difference ?](https://forum.asana.com/t/asana-tasks-and-subtasks-whats-the-difference/938345)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 17\
**Last updated:** [26 February 2026 05:55 UTC](https://forum.asana.com/t/asana-tasks-and-subtasks-whats-the-difference/938345 "2026-02-26T05:55:43Z")

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Today, let’s talk about subtasks ! :heart\_eyes: There is a big debate about “How the way subtasks should work in Asana”, especially if you’re coming over from other Tasks Management Platform like Microsoft Project or Pl…

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## [4 levels of overwhelmingness](https://forum.asana.com/t/4-levels-of-overwhelmingness/1125168)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 0\
**Last updated:** [13 February 2026 09:47 UTC](https://forum.asana.com/t/4-levels-of-overwhelmingness/1125168 "2026-02-13T09:47:42Z")

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I’ve been thinking a lot about the different levels of overwhelmingness, because even if two people say they’re overwhelmed, they’re often overwhelmed in very different ways. To me, there are four levels of overwhelming…

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## [My Asana Love Language is ‘Acts of Service’ (aka Rules & Automation)](https://forum.asana.com/t/my-asana-love-language-is-acts-of-service-aka-rules-automation/1123995)

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**Author:** [@Jeremy\_Long](https://forum.asana.com/u/Jeremy_Long)\
**Replies:** 2\
**Last updated:** [12 February 2026 17:52 UTC](https://forum.asana.com/t/my-asana-love-language-is-acts-of-service-aka-rules-automation/1123995 "2026-02-12T17:52:19Z")

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Dear Asana, Nobody gets me like you do. You speak my love language, Acts of Service (specifically Rules and Automations), so fluently. I’m a big believer that the best workflows are the ones you don’t notice. When task…

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## [Subtask Sections (aka Subsections) - The Hidden Story](https://forum.asana.com/t/subtask-sections-aka-subsections-the-hidden-story/124226)

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**Author:** [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Replies:** 37\
**Last updated:** [10 February 2026 20:37 UTC](https://forum.asana.com/t/subtask-sections-aka-subsections-the-hidden-story/124226 "2026-02-10T20:37:33Z")

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This incredibly useful feature is completely hidden in the Asana user interface and I don’t think it’s documented either, but it’s been there forever and good to remember about. It looks like this: The trick to addi…

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## [🚀 We replaced all our Status fields with Task types (a guide on migrating your existing workflows to use task types)](https://forum.asana.com/t/we-replaced-all-our-status-fields-with-task-types-a-guide-on-migrating-your-existing-workflows-to-use-task-types/1110357)

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**Author:** [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Replies:** 16\
**Last updated:** [6 February 2026 23:52 UTC](https://forum.asana.com/t/we-replaced-all-our-status-fields-with-task-types-a-guide-on-migrating-your-existing-workflows-to-use-task-types/1110357 "2026-02-06T23:52:15Z")

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We’ve now migrated 95% of all active tasks (excluding subtasks) in our Asana space to use Custom Task Types - and we’re not going back - it’s a massive UX improvement. Instead of showing task statuses in a dropdown that…

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## [The value of getting Asana Workflow Specialist Certified (and Skill Badges)](https://forum.asana.com/t/the-value-of-getting-asana-workflow-specialist-certified-and-skill-badges/1119598)

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**Author:** [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Replies:** 23\
**Last updated:** [3 February 2026 17:13 UTC](https://forum.asana.com/t/the-value-of-getting-asana-workflow-specialist-certified-and-skill-badges/1119598 "2026-02-03T17:13:01Z")

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Q: What’s the best way to help your organization gain value from its Asana licenses and develop your own Asana knowledge and skills? A: Get your Asana Workflow Specialist Certificate, currently free for a limited time (…

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## [The Admin Badges That Multiplied My PM Productivity](https://forum.asana.com/t/the-admin-badges-that-multiplied-my-pm-productivity/1119905)

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**Author:** [@Xenia\_Cubrac](https://forum.asana.com/u/Xenia_Cubrac)\
**Replies:** 9\
**Last updated:** [3 February 2026 09:19 UTC](https://forum.asana.com/t/the-admin-badges-that-multiplied-my-pm-productivity/1119905 "2026-02-03T09:19:06Z")

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For a long time, I thought “productivity in Asana” was a workflow problem: clear tasks, clear owners, good templates, and a process that keeps work moving. Then my definition changed. The resources that made the biggest …

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## [Have fun learning Asana with this quiz! Version 2025](https://forum.asana.com/t/have-fun-learning-asana-with-this-quiz-version-2025/1113418)

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**Author:** [@ShunS](https://forum.asana.com/u/ShunS)\
**Replies:** 3\
**Last updated:** [29 January 2026 06:31 UTC](https://forum.asana.com/t/have-fun-learning-asana-with-this-quiz-version-2025/1113418 "2026-01-29T06:31:56Z")

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▶ Table of contents: Hi all, I create Asana quiz in the Japan community. It’s the 10th day of the Asana Japan Community Holiday Countdown Calendar 2025, and I’m bringing you this year’s quiz! There are twelve (12) ques…

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## [📁 Streamline Your File Management Workflow with the Asana-Dropbox Integration!](https://forum.asana.com/t/streamline-your-file-management-workflow-with-the-asana-dropbox-integration/481630)

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**Author:** [@Andrea\_Mayer](https://forum.asana.com/u/Andrea_Mayer)\
**Replies:** 12\
**Last updated:** [27 January 2026 21:57 UTC](https://forum.asana.com/t/streamline-your-file-management-workflow-with-the-asana-dropbox-integration/481630 "2026-01-27T21:57:23Z")

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According to the Anatomy of Work, using and switching between multiple apps can lead to negative consequences such as missed deadlines, wasted time on duplicate work, loss of focus, and inefficiencies. That’s where the i…

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## [🏷 Tips on naming your custom task types](https://forum.asana.com/t/tips-on-naming-your-custom-task-types/1120331)

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**Author:** [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Replies:** 4\
**Last updated:** [26 January 2026 08:21 UTC](https://forum.asana.com/t/tips-on-naming-your-custom-task-types/1120331 "2026-01-26T08:21:07Z")

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If you’re not up to speed with custom task types, make sure to discover what they can do for your workflows! Within that linked post, there is a tip I wanted to surface here; which is how best to name your task type! As…

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## [Offline mode in Asana: what you can and cannot do](https://forum.asana.com/t/offline-mode-in-asana-what-you-can-and-cannot-do/267816)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 23\
**Last updated:** [23 January 2026 18:22 UTC](https://forum.asana.com/t/offline-mode-in-asana-what-you-can-and-cannot-do/267816 "2026-01-23T18:22:13Z")

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:flight\_departure: Have you ever embarked on a long flight, and you wished you had offline access to Asana and could create and check off tasks while traveling? :cry: Unfortunately, there’s only a few actions you can ta…

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## [Document everything you do in the Asana comments](https://forum.asana.com/t/document-everything-you-do-in-the-asana-comments/1118788)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 19\
**Last updated:** [23 January 2026 04:37 UTC](https://forum.asana.com/t/document-everything-you-do-in-the-asana-comments/1118788 "2026-01-23T04:37:01Z")

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When you’re working with a tool like Asana, here’s one very important tip: document everything you do. Got a task to fix a piece of software? Use the comments to write down the instructions you plan to follow. Paste in …

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## [Add Textual Help/Instruction-Only Question in an Asana Form \[Hack!\]](https://forum.asana.com/t/add-textual-help-instruction-only-question-in-an-asana-form-hack/277722)

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**Author:** [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Replies:** 6\
**Last updated:** [20 January 2026 17:26 UTC](https://forum.asana.com/t/add-textual-help-instruction-only-question-in-an-asana-form-hack/277722 "2026-01-20T17:26:42Z")

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It’s clear that one can add overall form help at the top of a form using the Form Description. And in every question, there’s a Help Description to provide an explanation of that question. But there’s no question type …

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## [Ticketing use-case: Customer Support in Asana](https://forum.asana.com/t/ticketing-use-case-customer-support-in-asana/666533)

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**Author:** [@Arthur\_BEGOU](https://forum.asana.com/u/Arthur_BEGOU)\
**Replies:** 14\
**Last updated:** [20 January 2026 11:12 UTC](https://forum.asana.com/t/ticketing-use-case-customer-support-in-asana/666533 "2026-01-20T11:12:21Z")

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Hi Asana enthusiasts :wave: Should you consider managing a Customer Service or other ticketing project in Asana? Yes, and it works smoothly! In this video, learn how. :wink: :clipboard: With an Asana form that makes …

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## [💡 5 tips and notes on the recent changes to sharing projects with teams](https://forum.asana.com/t/5-tips-and-notes-on-the-recent-changes-to-sharing-projects-with-teams/881679)

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**Author:** [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Replies:** 14\
**Last updated:** [14 January 2026 16:03 UTC](https://forum.asana.com/t/5-tips-and-notes-on-the-recent-changes-to-sharing-projects-with-teams/881679 "2026-01-14T16:03:30Z")

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Since the recent launch of team sharing on projects there has been certain confusion raised by some of my customers that I consult as well several members in this forum! The changes have impacted several aspects of Asan…

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## [Prioritizing work for planning, for backlogs, etc., or evaluating alternatives to make decisions](https://forum.asana.com/t/prioritizing-work-for-planning-for-backlogs-etc-or-evaluating-alternatives-to-make-decisions/1117582)

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**Author:** [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Replies:** 1\
**Last updated:** [12 January 2026 07:58 UTC](https://forum.asana.com/t/prioritizing-work-for-planning-for-backlogs-etc-or-evaluating-alternatives-to-make-decisions/1117582 "2026-01-12T07:58:20Z")

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This tip offers a framework for easily prioritizing projects, ideas, work, goals, etc., and using your choice of prioritization approach, a number of which are contrasted below. You can quickly create something like thi…

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## [Foundational Asana best practices for an inspired start to 2026](https://forum.asana.com/t/foundational-asana-best-practices-for-an-inspired-start-to-2026/1109998)

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**Author:** [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Replies:** 5\
**Last updated:** [29 December 2025 16:39 UTC](https://forum.asana.com/t/foundational-asana-best-practices-for-an-inspired-start-to-2026/1109998 "2025-12-29T16:39:46Z")

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Asana can be used by almost any team to accomplish nearly anything, easily. But only if there’s an appreciation of the interlocking parts of Asana and, in some cases, a deeper understanding of them. Below are basic, act…

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## [How to (Not) Measure Someone’s Efficiency in Asana](https://forum.asana.com/t/how-to-not-measure-someone-s-efficiency-in-asana/1115783)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 0\
**Last updated:** [29 December 2025 14:36 UTC](https://forum.asana.com/t/how-to-not-measure-someone-s-efficiency-in-asana/1115783 "2025-12-29T14:36:06Z")

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This might disappoint you… But in most cases, you cannot accurately measure someone’s efficiency in Asana. Unless your workflow is extremely standardized — like in a warehouse where people repeat the same action over a…

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## [Awwww... Holiday Calm, Not Holiday Crunch | Make 2026 the year of \*big impact\* through \*tiny wins\*.](https://forum.asana.com/t/awwww-holiday-calm-not-holiday-crunch-make-2026-the-year-of-big-impact-through-tiny-wins/1111138)

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**Author:** [@Bryan\_TeamKickstart](https://forum.asana.com/u/Bryan_TeamKickstart)\
**Replies:** 6\
**Last updated:** [27 December 2025 10:05 UTC](https://forum.asana.com/t/awwww-holiday-calm-not-holiday-crunch-make-2026-the-year-of-big-impact-through-tiny-wins/1111138 "2025-12-27T10:05:22Z")

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By late December, Alex’s life looked like most people’s: Half-open delivery boxes by the door, recipes bookmarked, group chats buzzing with “What day works for everyone?” And in the middle of it all sat her laptop, glo…

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## [My biggest Asana takeaway from 2025](https://forum.asana.com/t/my-biggest-asana-takeaway-from-2025/1109900)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 7\
**Last updated:** [23 December 2025 10:25 UTC](https://forum.asana.com/t/my-biggest-asana-takeaway-from-2025/1109900 "2025-12-23T10:25:10Z")

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My biggest takeaway from 2025? Asana looks simple… until you actually use it with real humans. Then you realise every feature has a “yes, but” attached to it. Nothing is black or white. :fortune\_cookie: Asana is not si…

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## [How Becoming an Asana Ambassador Has Transformed the Way I Support My Team](https://forum.asana.com/t/how-becoming-an-asana-ambassador-has-transformed-the-way-i-support-my-team/1111013)

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**Author:** [@Jeremy\_Long](https://forum.asana.com/u/Jeremy_Long)\
**Replies:** 7\
**Last updated:** [19 December 2025 19:42 UTC](https://forum.asana.com/t/how-becoming-an-asana-ambassador-has-transformed-the-way-i-support-my-team/1111013 "2025-12-19T19:42:29Z")

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Since being introduced to Asana in 2023, I’ve made it a personal mission to learn everything I can about it, not just to improve my own workflows, but to elevate the processes within my department and the teams we collab…

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## [How to spend your Asana AI Studio credits wisely](https://forum.asana.com/t/how-to-spend-your-asana-ai-studio-credits-wisely/1114953)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 0\
**Last updated:** [19 December 2025 10:21 UTC](https://forum.asana.com/t/how-to-spend-your-asana-ai-studio-credits-wisely/1114953 "2025-12-19T10:21:37Z")

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When you start using Asana AI Studio, you’ll quickly realize one thing: you need to set things up properly in order to use your credits in the most efficient way possible. Here’s how to make them last (and keep your CFO…

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## [How twice a year I reach a state of complete clean slate in Asana](https://forum.asana.com/t/how-twice-a-year-i-reach-a-state-of-complete-clean-slate-in-asana/1113824)

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**Author:** [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Replies:** 2\
**Last updated:** [12 December 2025 11:55 UTC](https://forum.asana.com/t/how-twice-a-year-i-reach-a-state-of-complete-clean-slate-in-asana/1113824 "2025-12-12T11:55:57Z")

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Twice a year, I get to a magical place: :incoming\_envelope: All my email and Asana inboxes = empty :white\_check\_mark: My Asana My Tasks = almost empty Sounds impossible? I co-manage a 20-person company and have a to-d…

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## [Need to copy project(s) between workspaces? Use Ditto](https://forum.asana.com/t/need-to-copy-project-s-between-workspaces-use-ditto/118855)

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**Author:** [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Replies:** 24\
**Last updated:** [9 December 2025 21:43 UTC](https://forum.asana.com/t/need-to-copy-project-s-between-workspaces-use-ditto/118855 "2025-12-09T21:43:10Z")

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The best way to copy a project or set of projects between workspaces (or even within a workspace) is to use the third-party app Ditto developed and supported by Forum member @Kothar: Be sure to read the detailed docum…

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## [🥂 Here’s to the Asanas: the magicians behind the scenes](https://forum.asana.com/t/here-s-to-the-asanas-the-magicians-behind-the-scenes/1111506)

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**Author:** [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Replies:** 8\
**Last updated:** [9 December 2025 04:00 UTC](https://forum.asana.com/t/here-s-to-the-asanas-the-magicians-behind-the-scenes/1111506 "2025-12-09T04:00:10Z")

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If I reflect back on all the highlights of 2025 in my life with Asana… It won’t just be all the amazing features we got this year (ahem - custom task types, anyone?). It won’t just be the wonderful customers my team an…

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## [Have fun learning Asana with this quiz! Version 2024](https://forum.asana.com/t/have-fun-learning-asana-with-this-quiz-version-2024/1001058)

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**Author:** [@ShunS](https://forum.asana.com/u/ShunS)\
**Replies:** 6\
**Last updated:** [8 December 2025 13:51 UTC](https://forum.asana.com/t/have-fun-learning-asana-with-this-quiz-version-2024/1001058 "2025-12-08T13:51:22Z")

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▶ Table of contents: Hi all, I create Asana quiz in the Japan community. On the 12th day of the Japanese Asana Advent Calendar (countdown calendar), I posted quiz to wrap up 2024 :slight\_smile: There are ten (10) quest…

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