# Closed **URL:** https://forum.asana.com/c/forum-en/bugs/closed/79.md?page=1 [Latest](https://forum.asana.com/latest.md) · [Categories](https://forum.asana.com/categories.md) · [Tags](https://forum.asana.com/tags.md) **Page:** 2 --- ## [Asana Desktop App V2.4.0](https://forum.asana.com/t/asana-desktop-app-v2-4-0/1055613)
**Author:** [@anon65642576](https://forum.asana.com/u/anon65642576)\ **Replies:** 24\ **Last updated:** [7 May 2025 11:22 UTC](https://forum.asana.com/t/asana-desktop-app-v2-4-0/1055613 "2025-05-07T11:22:22Z")
I just updated to the new version on my Mac and it is not working well at all. I can’t click on anything. Is anyone else having issues? --- ## [Asana for Outlook add-in not adding attachments to tasks](https://forum.asana.com/t/asana-for-outlook-add-in-not-adding-attachments-to-tasks/864083)
**Author:** [@Denis\_Berg](https://forum.asana.com/u/Denis_Berg)\ **Replies:** 8\ **Last updated:** [1 August 2024 09:19 UTC](https://forum.asana.com/t/asana-for-outlook-add-in-not-adding-attachments-to-tasks/864083 "2024-08-01T09:19:06Z")
Hello, on 4th of July 2024 users in our organization reported to us that the Asana for Outlook add-in stopped adding attachments to created tasks despite the attachment being selected (see screen). When viewed in As… --- ## [Blank Page When Printing Asana Pages](https://forum.asana.com/t/blank-page-when-printing-asana-pages/39330)
**Author:** [@Lee\_Meeks](https://forum.asana.com/u/Lee_Meeks)\ **Replies:** 10\ **Last updated:** [18 April 2025 13:04 UTC](https://forum.asana.com/t/blank-page-when-printing-asana-pages/39330 "2025-04-18T13:04:40Z")
Briefly describe (1-2 sentences) the Bug you’re experiencing: Attempting to print any page from within Asana (My Tasks, Home, search results pages, etc.) yields a blank printout, including print previews. This is only h… --- ## [Engagement graph missing from Insights section of Admin Console](https://forum.asana.com/t/engagement-graph-missing-from-insights-section-of-admin-console/1044231)
**Author:** [@Joshua\_Gist](https://forum.asana.com/u/Joshua_Gist)\ **Replies:** 3\ **Last updated:** [2 April 2025 09:53 UTC](https://forum.asana.com/t/engagement-graph-missing-from-insights-section-of-admin-console/1044231 "2025-04-02T09:53:45Z")
Hello, I’ve seen significant improvements to the Admin Console in recent weeks- especially the AI Studio usage details in the Billing section. However, this week it seems like the Engagement graph which is normally vis… --- ## [Submitters unable to reply with Request Tracking Form](https://forum.asana.com/t/submitters-unable-to-reply-with-request-tracking-form/1036044)
**Author:** [@Maria\_Susan\_Angustia](https://forum.asana.com/u/Maria_Susan_Angustia)\ **Replies:** 15\ **Last updated:** [31 March 2025 08:27 UTC](https://forum.asana.com/t/submitters-unable-to-reply-with-request-tracking-form/1036044 "2025-03-31T08:27:37Z")
We’re hoping this feature can create a communication loop for our non-Asana users within our organization, so all messages can live on one platform. This was supposed to be a game-changer. However, during testing, it se… --- ## [Unable to recolour a tag after it is created](https://forum.asana.com/t/unable-to-recolour-a-tag-after-it-is-created/838966)
**Author:** [@anon14317014](https://forum.asana.com/u/anon14317014)\ **Replies:** 20\ **Last updated:** [9 July 2024 13:09 UTC](https://forum.asana.com/t/unable-to-recolour-a-tag-after-it-is-created/838966 "2024-07-09T13:09:02Z")
I am on the web browser of Asana and we have a huge number of tags. Some are associated with particular custom fields and I have spent time colour coding the tags and fields so they match. As they are existing, I want to… --- ## [🪲 Potential bug with Rollup fields in portfolio - not showing number/formula fields available in projects](https://forum.asana.com/t/potential-bug-with-rollup-fields-in-portfolio-not-showing-number-formula-fields-available-in-projects/1029993)
**Author:** [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\ **Replies:** 17\ **Last updated:** [21 March 2025 17:14 UTC](https://forum.asana.com/t/potential-bug-with-rollup-fields-in-portfolio-not-showing-number-formula-fields-available-in-projects/1029993 "2025-03-21T17:14:47Z")
As of late, the past few days, I noticed that when creating a rollup field in the portfolio, it does not show (all) the available number / formula fields that are within the projects of the portfolio, as it definitely us… --- ## [Tasks created from task template have no dependencies (worked previously)](https://forum.asana.com/t/tasks-created-from-task-template-have-no-dependencies-worked-previously/913495)
**Author:** [@Amy\_Greenstadt](https://forum.asana.com/u/Amy_Greenstadt)\ **Replies:** 34\ **Last updated:** [27 September 2024 14:56 UTC](https://forum.asana.com/t/tasks-created-from-task-template-have-no-dependencies-worked-previously/913495 "2024-09-27T14:56:03Z")
Hello, I have a task template that I use across dozens of projects. In the last few days, I noticed that tasks crated from the template do not have dependencies. The dependencies are in the task template but no longer … --- ## [Filters are not retained in saved views when duplicating a project](https://forum.asana.com/t/filters-are-not-retained-in-saved-views-when-duplicating-a-project/714685)
**Author:** [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\ **Replies:** 4\ **Last updated:** [23 April 2024 11:49 UTC](https://forum.asana.com/t/filters-are-not-retained-in-saved-views-when-duplicating-a-project/714685 "2024-04-23T11:49:34Z")
Important note: To help us resolve your issue as quickly as possible, please ensure to fill out all the sections below. Do not share any private information such as email addresses or phone numbers - This is a public For… --- ## [Record video button missing - Except in quick-add window](https://forum.asana.com/t/record-video-button-missing-except-in-quick-add-window/1024612)
**Author:** [@Liohn\_Sherer](https://forum.asana.com/u/Liohn_Sherer)\ **Replies:** 8\ **Last updated:** [12 February 2025 21:00 UTC](https://forum.asana.com/t/record-video-button-missing-except-in-quick-add-window/1024612 "2025-02-12T21:00:45Z")
As described. I only have the Record Video button available in the Quick Add window, nowhere else. Video here: 10.02.2025\_11.17.37\_REC --- ## [Due times randomly assigned to recurring tasks](https://forum.asana.com/t/due-times-randomly-assigned-to-recurring-tasks/935837)
**Author:** [@Lily6](https://forum.asana.com/u/Lily6)\ **Replies:** 37\ **Last updated:** [16 January 2025 11:52 UTC](https://forum.asana.com/t/due-times-randomly-assigned-to-recurring-tasks/935837 "2025-01-16T11:52:20Z")
Hi there, Posting here as I can’t login to https://help.asana.com/ We are having an issue with our Asana hub. Over the past week, staff members have been reporting that due times are randomly being assigned to recurrin… --- ## [Group by Custom Section in My Tasks not working properly on iOS app](https://forum.asana.com/t/group-by-custom-section-in-my-tasks-not-working-properly-on-ios-app/1005924)
**Author:** [@ARC](https://forum.asana.com/u/ARC)\ **Replies:** 20\ **Last updated:** [14 January 2025 15:36 UTC](https://forum.asana.com/t/group-by-custom-section-in-my-tasks-not-working-properly-on-ios-app/1005924 "2025-01-14T15:36:10Z")
Recently the My Tasks section changed and all tasks were dumped into an untitled section (as described here: Section feature not functioning in "My Tasks" section). When I go to Group by and toggle on Custom Groups, the … --- ## [Problem: Setting Default Tab to "All Work" for each TEAM](https://forum.asana.com/t/problem-setting-default-tab-to-all-work-for-each-team/1001480)
**Author:** [@Henry\_Holt1](https://forum.asana.com/u/Henry_Holt1)\ **Replies:** 14\ **Last updated:** [19 December 2024 20:31 UTC](https://forum.asana.com/t/problem-setting-default-tab-to-all-work-for-each-team/1001480 "2024-12-19T20:31:53Z")
I recently discovered that I can choose which tab opens up when I click on a team. You can do this by right clicking on a tab (example: Overview or All Work or Messages, etc) and choosing “set as default”. I tried this.… --- ## [No permission to update Priority from My Tasks view?](https://forum.asana.com/t/no-permission-to-update-priority-from-my-tasks-view/1001800)
**Author:** [@Dani34](https://forum.asana.com/u/Dani34)\ **Replies:** 14\ **Last updated:** [19 December 2024 17:28 UTC](https://forum.asana.com/t/no-permission-to-update-priority-from-my-tasks-view/1001800 "2024-12-19T17:28:50Z")
Pseudo-repost from a reply I sent on the API forum… Hi. I use Asana (for free) for myself to organize my day to day activities. I am the only user of my Asana instance and always have been. As of the 12th of Decembe… --- ## [Advanced Search Leaving Out Tasks](https://forum.asana.com/t/advanced-search-leaving-out-tasks/970692)
**Author:** [@Morgan\_Horowitz](https://forum.asana.com/u/Morgan_Horowitz)\ **Replies:** 23\ **Last updated:** [22 November 2024 22:04 UTC](https://forum.asana.com/t/advanced-search-leaving-out-tasks/970692 "2024-11-22T22:04:43Z")
Hello! I use the advanced search feature to track tasks over multiple projects so I can see daily what is due in a given day and like to view in calendar format. 2 days ago it started to leave out subtasks even though th… --- ## [Unable to click through on tasks from calendar view on Search](https://forum.asana.com/t/unable-to-click-through-on-tasks-from-calendar-view-on-search/969428)
**Author:** [@Lou\_Buono\_Jr](https://forum.asana.com/u/Lou_Buono_Jr)\ **Replies:** 19\ **Last updated:** [8 November 2024 21:15 UTC](https://forum.asana.com/t/unable-to-click-through-on-tasks-from-calendar-view-on-search/969428 "2024-11-08T21:15:16Z")
We use saved searches to pull email tasks into a calendar view across multiple clients. Until today, if I clicked on a task entry on the calendar view, it would take me to that task, where I could see details—descriptio… --- ## [Create a New Section in subtasks is not working](https://forum.asana.com/t/create-a-new-section-in-subtasks-is-not-working/968127)
**Author:** [@Drew\_Chin](https://forum.asana.com/u/Drew_Chin)\ **Replies:** 12\ **Last updated:** [7 November 2024 08:44 UTC](https://forum.asana.com/t/create-a-new-section-in-subtasks-is-not-working/968127 "2024-11-07T08:44:03Z")
Hi @asana team - tried using the keyboard shortcut for this (Tab + N) and it creates the section as if it will work, but when I type it goes back to the normal subtask. SS 1 SS 2 --- ## [Rule keeps moving task back to initial section](https://forum.asana.com/t/rule-keeps-moving-task-back-to-initial-section/948371)
**Author:** [@Molly\_Cleary](https://forum.asana.com/u/Molly_Cleary)\ **Replies:** 54\ **Last updated:** [21 October 2024 17:29 UTC](https://forum.asana.com/t/rule-keeps-moving-task-back-to-initial-section/948371 "2024-10-21T17:29:18Z")
I have created a rule to un-assign when moved into a column. However when I assign myself to a task that is already in that column, it will un-assign me. This never used to happen. --- ## ["This content is blocked. Contact the site owner to fix the issue."](https://forum.asana.com/t/this-content-is-blocked-contact-the-site-owner-to-fix-the-issue/943969)
**Author:** [@Jesslyn\_Stanley](https://forum.asana.com/u/Jesslyn_Stanley)\ **Replies:** 15\ **Last updated:** [10 October 2024 03:39 UTC](https://forum.asana.com/t/this-content-is-blocked-contact-the-site-owner-to-fix-the-issue/943969 "2024-10-10T03:39:15Z")
Hi, anyone knows what my asana browser unable to operate? my desktop app also show white screen… --- ## [Android app not syncing large set of tasks or data offline](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561)
**Author:** [@Alona\_M](https://forum.asana.com/u/Alona_M)\ **Replies:** 11\ **Last updated:** [3 September 2024 08:36 UTC](https://forum.asana.com/t/android-app-not-syncing-large-set-of-tasks-or-data-offline/26561 "2024-09-03T08:36:10Z")
During last.month Android app not syncing offline activities I have gray strip even wheti am online --- ## [Performance issues with rules](https://forum.asana.com/t/performance-issues-with-rules/904400)
**Author:** [@Alfie\_Coleman](https://forum.asana.com/u/Alfie_Coleman)\ **Replies:** 11\ **Last updated:** [2 September 2024 09:11 UTC](https://forum.asana.com/t/performance-issues-with-rules/904400 "2024-09-02T09:11:58Z")
Hi, I have the following rule on my My Tasks page: When a task is added to this project \> If the section is “Today” and if the due date is empty \> Set due date to 0 days in the future (ie today) This was working as… --- ## [Authentication issues with Gmail integration and rules](https://forum.asana.com/t/authentication-issues-with-gmail-integration-and-rules/890927)
**Author:** [@Service\_Center](https://forum.asana.com/u/Service_Center)\ **Replies:** 4\ **Last updated:** [16 August 2024 09:42 UTC](https://forum.asana.com/t/authentication-issues-with-gmail-integration-and-rules/890927 "2024-08-16T09:42:53Z")
The Gmail rule in external actions is not working. After trying to authenticate the google email, it tries opening a new tab and closes abruptly without anything being displayed. Has anyone faced this? --- ## [Drag and drop doesn't work in Monthly Calendar view](https://forum.asana.com/t/drag-and-drop-doesnt-work-in-monthly-calendar-view/877768)
**Author:** [@Wexsels](https://forum.asana.com/u/Wexsels)\ **Replies:** 77\ **Last updated:** [12 August 2024 11:20 UTC](https://forum.asana.com/t/drag-and-drop-doesnt-work-in-monthly-calendar-view/877768 "2024-08-12T11:20:48Z")
Hi! I have a problem with dragging and dropping tasks in the calendar screen. After dropping a task, the date does not change. I tried from different browsers (chrome + FF last versions), cleared cache, disabled all pl… --- ## [Intermittent issues checking/unchecking boxes in profile notification settings](https://forum.asana.com/t/intermittent-issues-checking-unchecking-boxes-in-profile-notification-settings/865710)
**Author:** [@Alexia\_P](https://forum.asana.com/u/Alexia_P)\ **Replies:** 10\ **Last updated:** [12 August 2024 11:07 UTC](https://forum.asana.com/t/intermittent-issues-checking-unchecking-boxes-in-profile-notification-settings/865710 "2024-08-12T11:07:40Z")
I have been helping my team properly update their notification settings in Asana to avoid overwhelm, but all of us are experiencing the same issue - It’s like “whack a mole” when we try to uncheck the notification boxes … --- ## [Slack notifications don't mention task name](https://forum.asana.com/t/slack-notifications-dont-mention-task-name/862646)
**Author:** [@Phil\_Reeve](https://forum.asana.com/u/Phil_Reeve)\ **Replies:** 14\ **Last updated:** [18 July 2024 12:39 UTC](https://forum.asana.com/t/slack-notifications-dont-mention-task-name/862646 "2024-07-18T12:39:24Z")
I’ve set up the Asana app in Slack so I get notifications in its App channel when someone comments on a task. The problem is it says something like “xx added a comment (comment text)” with ‘reply’ and ‘like’ buttons but… --- ## [Asana mobile app - go from subtask to parent task](https://forum.asana.com/t/asana-mobile-app-go-from-subtask-to-parent-task/841056)
**Author:** [@i.lagou](https://forum.asana.com/u/i.lagou)\ **Replies:** 25\ **Last updated:** [16 July 2024 10:37 UTC](https://forum.asana.com/t/asana-mobile-app-go-from-subtask-to-parent-task/841056 "2024-07-16T10:37:55Z")
Hi, some users who are assignees in subtasks , can’t go back to parent tasks . The message the see is “Private to members of its projects and people who can see its parent task” although they are members of these project… --- ## [Rules labeled "broken" if a step involves a private project?](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759)
**Author:** [@Jackson\_Lee](https://forum.asana.com/u/Jackson_Lee)\ **Replies:** 6\ **Last updated:** [28 June 2024 11:28 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759 "2024-06-28T11:28:09Z")
I manage some Rules for a cross-department Support Tickets project, and some of these rules also multi-home projects to other teams’ private work tracking projects. I don’t have access to all of these, and that’s fine. T… --- ## [Gmail Add On Problem: "Something went wrong when executing the add-on"](https://forum.asana.com/t/gmail-add-on-problem-something-went-wrong-when-executing-the-add-on/115120)
**Author:** [@Alla\_Shapiro](https://forum.asana.com/u/Alla_Shapiro)\ **Replies:** 12\ **Last updated:** [19 June 2024 16:01 UTC](https://forum.asana.com/t/gmail-add-on-problem-something-went-wrong-when-executing-the-add-on/115120 "2024-06-19T16:01:19Z")
Briefly describe (1-2 sentences) the Bug you’re experiencing: When I try to add an email from gmail as a task to Asana through Asana plug in, I get an error message Something went wrong when executing the add-on. The t… --- ## [Android widget asking to be reconfigured, but nothing seems to help](https://forum.asana.com/t/android-widget-asking-to-be-reconfigured-but-nothing-seems-to-help/798780)
**Author:** [@Alex\_Podolsky](https://forum.asana.com/u/Alex_Podolsky)\ **Replies:** 23\ **Last updated:** [7 June 2024 00:18 UTC](https://forum.asana.com/t/android-widget-asking-to-be-reconfigured-but-nothing-seems-to-help/798780 "2024-06-07T00:18:33Z")
For the past couple of weeks, I have not had a working Asana widget on Android. It just says “Something went wrong with this widget. Please reconfigure or open the app to get the latest updates.” It also has buttons to R… --- ## [Sidebar missing projects](https://forum.asana.com/t/sidebar-missing-projects/787629)
**Author:** [@Laura\_Thipphawong](https://forum.asana.com/u/Laura_Thipphawong)\ **Replies:** 1\ **Last updated:** [26 April 2024 14:16 UTC](https://forum.asana.com/t/sidebar-missing-projects/787629 "2024-04-26T14:16:02Z")
Important note: To help us resolve your issue as quickly as possible, please ensure to fill out all the sections below. Do not share any private information such as email addresses or phone numbers - This is a public For… [Previous page](https://forum.asana.com/c/forum-en/bugs/closed/79.md) [Next page](https://forum.asana.com/c/forum-en/bugs/closed/79.md?page=2)