# IT

**URL:** https://forum.asana.com/c/forum-en/asana-in-practice/asana-for-it/221.md

[Latest](https://forum.asana.com/latest.md) · [Categories](https://forum.asana.com/categories.md) · [Tags](https://forum.asana.com/tags.md)

---

## [About the IT category](https://forum.asana.com/t/about-the-it-category/1104030)

<div class="topic-metadata">

**Author:** [@Asana\_Community](https://forum.asana.com/u/Asana_Community)\
**Replies:** 0\
**Last updated:** [20 October 2025 13:33 UTC](https://forum.asana.com/t/about-the-it-category/1104030 "2025-10-20T13:33:51Z")

</div>

Connect with IT teams using Asana to integrate tools, reduce overhead, and link people to strategy

---

## [Export CSV file from bookmarked searched list of task.](https://forum.asana.com/t/export-csv-file-from-bookmarked-searched-list-of-task/1119925)

<div class="topic-metadata">

**Author:** [@RAJIV\_KUMAR1](https://forum.asana.com/u/RAJIV_KUMAR1)\
**Replies:** 1\
**Last updated:** [22 January 2026 15:44 UTC](https://forum.asana.com/t/export-csv-file-from-bookmarked-searched-list-of-task/1119925 "2026-01-22T15:44:55Z")

</div>

I am using asana with an org. I usually export 12 files daily end of day. Saved Bookmark I click on Action Icon \> Click on Export \> CSV (Only for this one option Asana developer create submenu). One option should have …

---

## [Project progress % by hours (effort)](https://forum.asana.com/t/project-progress-by-hours-effort/72838)

<div class="topic-metadata">

**Author:** [@anon43108023](https://forum.asana.com/u/anon43108023)\
**Replies:** 6\
**Last updated:** [26 March 2025 18:56 UTC](https://forum.asana.com/t/project-progress-by-hours-effort/72838 "2025-03-26T18:56:50Z")

</div>

Hi all! In the portfolio view, the progress % is based off of task completion. We are finding this to be pretty inaccurate considering 1 task might take 30 minutes and another might take 20 hours. We can’t base the pro…

---

## [Automated planning as you go](https://forum.asana.com/t/automated-planning-as-you-go/1035843)

<div class="topic-metadata">

**Author:** [@anon25869734](https://forum.asana.com/u/anon25869734)\
**Replies:** 9\
**Last updated:** [20 March 2025 05:24 UTC](https://forum.asana.com/t/automated-planning-as-you-go/1035843 "2025-03-20T05:24:30Z")

</div>

I had a similar challenge, and FINALLY figured out a solution! Here’s the end result: • A new request is submitted via Asana form • A parent task is created with all the info from the form, using the customer’s name fo…

---

## [What does Asana use for cybersecurity awareness training?](https://forum.asana.com/t/what-does-asana-use-for-cybersecurity-awareness-training/128291)

<div class="topic-metadata">

**Author:** [@Jeff\_Franchetti](https://forum.asana.com/u/Jeff_Franchetti)\
**Replies:** 2\
**Last updated:** [12 April 2023 17:34 UTC](https://forum.asana.com/t/what-does-asana-use-for-cybersecurity-awareness-training/128291 "2023-04-12T17:34:56Z")

</div>

I really enjoy reading in the blogs about how Asana does thing internally. And get great tips on other products to try out. Was curious what Asana used for cybersecurity awareness training for all employees. Any grea…

---

## [I need advice on options for tracking email communications in a task](https://forum.asana.com/t/i-need-advice-on-options-for-tracking-email-communications-in-a-task/151087)

<div class="topic-metadata">

**Author:** [@Alex58](https://forum.asana.com/u/Alex58)\
**Replies:** 3\
**Last updated:** [7 March 2025 23:15 UTC](https://forum.asana.com/t/i-need-advice-on-options-for-tracking-email-communications-in-a-task/151087 "2025-03-07T23:15:30Z")

</div>

Hello, I have a ticketing system setup in Asana so that if an email hits our IT inbox it is forwarded into a Help Desk project in Asana and it then creates a task from there. Are there any integrations that make it possi…

---

## [Asana usage summary (summary by field)](https://forum.asana.com/t/asana-usage-summary-summary-by-field/968854)

<div class="topic-metadata">

**Author:** [@ka\_nishiyama](https://forum.asana.com/u/ka_nishiyama)\
**Replies:** 0\
**Last updated:** [6 November 2024 04:53 UTC](https://forum.asana.com/t/asana-usage-summary-summary-by-field/968854 "2024-11-06T04:53:08Z")

</div>

I post by field to utilize Asana. I think a summary is also necessary, so I’ll write it here. Marketing

---

## [Using Asana for org-wide helpdesk](https://forum.asana.com/t/using-asana-for-org-wide-helpdesk/1010314)

<div class="topic-metadata">

**Author:** [@Kevmoore](https://forum.asana.com/u/Kevmoore)\
**Replies:** 7\
**Last updated:** [7 February 2025 15:40 UTC](https://forum.asana.com/t/using-asana-for-org-wide-helpdesk/1010314 "2025-02-07T15:40:55Z")

</div>

We are investigating Asana as the helpdesk solution for our whole organization. In current state, internal employees typically send an email (or fill out a form) with their issue that creates the ticket in Jira. IT folks…

---

## [Migrating team to a new orginaization](https://forum.asana.com/t/migrating-team-to-a-new-orginaization/95257)

<div class="topic-metadata">

**Author:** [@Colin\_Lowry](https://forum.asana.com/u/Colin_Lowry)\
**Replies:** 2\
**Last updated:** [19 December 2024 13:30 UTC](https://forum.asana.com/t/migrating-team-to-a-new-orginaization/95257 "2024-12-19T13:30:14Z")

</div>

Hi, I started using asana under my wife’s organization where I created a team and several projects under that team. I have now created a new organization under my own company name and domain. Is it possible to migrate …

---

## [Paired programming & workload](https://forum.asana.com/t/paired-programming-workload/974604)

<div class="topic-metadata">

**Author:** [@Kevmoore](https://forum.asana.com/u/Kevmoore)\
**Replies:** 0\
**Last updated:** [12 November 2024 20:19 UTC](https://forum.asana.com/t/paired-programming-workload/974604 "2024-11-12T20:19:53Z")

</div>

I’m working on potentially migrating our software team into Asana out of Jira. We rely heavily on paired programming. While the Workload function in Asana is potentially very useful, I am struggling to see it account for…

---

## [Succession Planning for Departing Users](https://forum.asana.com/t/succession-planning-for-departing-users/915017)

<div class="topic-metadata">

**Author:** [@Zach\_Ciaburri](https://forum.asana.com/u/Zach_Ciaburri)\
**Replies:** 2\
**Last updated:** [11 September 2024 17:35 UTC](https://forum.asana.com/t/succession-planning-for-departing-users/915017 "2024-09-11T17:35:27Z")

</div>

I have a lot of automated processes across our projects and I am wondering how to efficiently replace assignee’s when there is staff turnover. I am not talking about currently assigned tasks being reassigned, I mean when…

---

## [Automation Meeting Minute Tasks / Projects](https://forum.asana.com/t/automation-meeting-minute-tasks-projects/23941)

<div class="topic-metadata">

**Author:** [@Mark\_Wright](https://forum.asana.com/u/Mark_Wright)\
**Replies:** 5\
**Last updated:** [2 September 2024 09:46 UTC](https://forum.asana.com/t/automation-meeting-minute-tasks-projects/23941 "2024-09-02T09:46:31Z")

</div>

Hi, I have been tasked to find a way of automating meetings with Asana. What I am trying to achieve is to create a monthly meeting review. We will have X amount of tasks which can be assigned to one or multiple persons…

---

## [Remove invalid e-mail addresses](https://forum.asana.com/t/remove-invalid-e-mail-addresses/904800)

<div class="topic-metadata">

**Author:** [@David\_Burkhart](https://forum.asana.com/u/David_Burkhart)\
**Replies:** 1\
**Last updated:** [29 August 2024 15:33 UTC](https://forum.asana.com/t/remove-invalid-e-mail-addresses/904800 "2024-08-29T15:33:53Z")

</div>

I am very new to Asana. I just began yesterday. I have two contacts that keep popping-up as autofill suggestions for Task Assignees. One is a former employee, which I guess had used Asana at one time. The other is a mist…

---

## [New Member Welcome Packet](https://forum.asana.com/t/new-member-welcome-packet/149726)

<div class="topic-metadata">

**Author:** [@anon82882270](https://forum.asana.com/u/anon82882270)\
**Replies:** 7\
**Last updated:** [5 April 2024 08:51 UTC](https://forum.asana.com/t/new-member-welcome-packet/149726 "2024-04-05T08:51:33Z")

</div>

What does everyone use to onboard new Asana members? I’m working on rolling out in a very large organization and am struggling to create a new member welcome packet that outlines training and resources for Asana and our …
